Privacy Notice

Last updated: September 9, 2026 · Ver en español

At NIZA Group Multi-Service (“NIZA,” “we,” “us” or “the Company”), your privacy and the confidentiality of your information are a priority. This Privacy Notice explains what personal information we collect, how we use it, with whom we share it and what rights you have.

This Notice applies to the website www.nizagroupmultiservice.com and to the services we provide through our three divisions: NIZA Insurance (insurance), NIZA Immigration (immigration form preparation) and NIZA Taxes (tax preparation).

By using our website, communicating with us or engaging our services, you accept the practices described in this Notice.

This document is a base template. It must be reviewed and approved by a licensed attorney in the state(s) where the Company operates before final publication. Fields marked “(to complete)” will be updated.

1. Data controller

NIZA Group Multi-Service
Address: 8401 Lake Worth Road, Suite 201, Lake Worth, FL 33467, USA
Email: info@nizagroupmultiservice.com
Phone: +1 (713) 815-4558 · +1 (561) 402-5735

2. Information we collect

2.1 Identification and contact information

Full name, date of birth, mailing address, email, phone number, WhatsApp number, country of origin and signature.

2.2 Information needed to provide the services

NIZA Insurance: information about your health and basic medical history, Social Security Number or ITIN, household income, family composition, immigration status (where relevant to determine eligibility) and beneficiary details.
NIZA Immigration: information about your immigration status and history, identity and travel documents (passport, visa, residence card), entry and exit history, family, work and education information, and background relevant to the filing.
NIZA Taxes: Social Security Number or ITIN (yours and your dependents'), marital status, income information (W-2, 1099, etc.), deductions and credits, bank information for deposit or payment, and prior-year returns.

2.3 Sensitive information

Some of the above is considered sensitive information under the law (for example, health data, immigration data, Social Security Number, financial information). We only collect sensitive information when it is strictly necessary to provide the service you request, and we handle it with enhanced security and confidentiality measures. By providing it, you give your express consent to its processing for the purposes described in this Notice.

2.4 Information collected automatically on the website

When you visit our site we may automatically collect: IP address, browser and device type, operating system, pages visited, time spent and the referring page. This information is collected through cookies and similar technologies (see Section 7).

3. How we collect your information

Directly from you, when you complete a form, message us on WhatsApp, email or phone, or attend an appointment.
Automatically, through cookies and web analytics tools.
From third parties authorized by you (for example, a relative sponsoring your filing or an employer), where relevant to the service.

4. How we use your information

To provide the services you request: insurance quotes and applications, preparation and filing of immigration forms, and preparation of tax returns.
To communicate with you about your case, schedule and confirm appointments, and respond to your questions.
To comply with legal, regulatory and recordkeeping obligations.
To send you information about deadlines, renewals and regulatory changes that may affect you.
To improve and secure our website and prevent fraud or misuse.
With your consent, to send you informational or promotional communications about our services. You can opt out at any time.

We do not sell your personal information.

5. Who we share your information with

We share your information only to the extent necessary to provide the service or comply with the law, with:

Insurance companies and their administrators, to process quotes, applications and policies (NIZA Insurance).
Government authorities, such as the IRS, USCIS, the Department of State and state or local agencies, when the filing of your case requires it or when the law requires it.
Technology service providers acting on our behalf (web hosting, tax preparation software, messaging, email, secure document storage), subject to confidentiality obligations.
Professional advisors (attorneys, accountants) when necessary and with your knowledge.
Competent authorities, where there is a valid court order, subpoena or legal request.

If you communicate with us via WhatsApp, that communication is processed through the servers of WhatsApp LLC (Meta Platforms, Inc.), subject to its own privacy policies.

6. International transfers

Our services are provided in the United States and your information is stored and processed in the United States. If you contact us from outside the United States, you understand that your information will be transferred to and processed in the United States.

7. Cookies and similar technologies

Our website uses cookies that are strictly necessary for its operation and, with your consent where the law requires it, analytics cookies to understand how the site is used and improve it. You can configure your browser to reject cookies; some site features may not work correctly if you do.

8. Data retention

We retain your personal information for as long as necessary to fulfill the purposes described and for the periods required by law (for example, federal and state tax rules require certain records to be kept for several years). Once those periods have passed, the information is securely deleted or anonymized.

9. Information security

We apply reasonable administrative, technical and physical measures to protect your information against unauthorized access, loss, alteration or improper disclosure, including access controls, secure storage and confidentiality training for staff. No system is completely foolproof; we cannot guarantee absolute security.

10. Your rights

Depending on where you live, you may have the right to: request access to your personal information; request the correction of inaccurate or incomplete information; request its deletion, subject to legal retention obligations; withdraw your consent for promotional communications; and file a complaint with the competent authority.

California residents

Under the California Consumer Privacy Act (CCPA/CPRA), California residents have the right to know, delete and correct their personal information, and not to be discriminated against for exercising these rights. NIZA does not sell or share personal information for behavioral advertising purposes.

To exercise any of these rights, write to us at info@nizagroupmultiservice.com. We may ask you for information to verify your identity before responding to your request.

11. Children's privacy

Our website is not directed to children under 13 and we do not knowingly collect their information through the site. When we provide services that involve minors (for example, claiming dependents or immigration filings for minors), the information is collected from the parent or legal guardian.

12. Links to third-party sites

Our site may contain links to third-party sites (for example, WhatsApp, government sites, social media). We are not responsible for the privacy practices of those sites. We recommend reading their policies.

13. Changes to this Notice

We may update this Privacy Notice to reflect changes in our practices or in the law. We will post the current version on this page with its “Last updated” date. Significant changes will be communicated through appropriate channels.

14. Contact

If you have questions about this Privacy Notice or about the processing of your personal information, contact us:

NIZA Group Multi-Service
Email: info@nizagroupmultiservice.com
Phone: +1 (713) 815-4558 · +1 (561) 402-5735
Address: 8401 Lake Worth Road, Suite 201, Lake Worth, FL 33467, USA

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